Frequently Asked Questions
Better than paper?
Erasing on paper reduces its integrity, and unlike pencil lines, dry erase ink erases completely and quickly. Noteboards are also water-resistant because they're laminated. They also fold out to nearly 3 feet across.
Better than a tablet?
Certainly cheaper, more durable, less electric and odds are no-one's going to try to steal it. Not as good for Angry Birds though.
Does the ink smudge?
If you use the pens we supply, the ink dries very quickly and wipes cleanly. It will smudge if you wipe the ink with your hand, especially when it's still wet, so this isn't the best product for lefties (or if you write in Arabic or Hebrew, for righties).
Also, remember that when your Noteboard is folded up and being jostled around in your bag or in your pocket, the closer to the outside of the Noteboard any ink is, the more likely it is to get rubbed off. I wouldn't recommend writing the sequel to Moby Dick on a Noteboard if you're planning on schlepping it around anywhere.
How has The Noteboard improved since version 1?
The slots have been refined to improve folding. The pouch now has a toggle on the drawstring to keep it neatly closed. In January 2014 we changed to a massively better pen that erases more easily, lasts longer and has a more secure cap. This pen has been literally 100% reliable -- it has given us a dead on arrival rate of zero.
What happened to the first version of the Noteboard?
May it ever be immortalized here on Amazon.
Is it all right if I cut apart sections of a Noteboard?
What if I want to attach it to a wall?
Just use thumbtacks, tape, stickytack, or The Force.
I got a Noteboard with a dried-out marker or some other defect and I'm sad. What do I do?
Oh no! We check every Noteboard for perfection before it goes out the door but sometimes things go wrong. Just let us know and we'll do everything we can to fix the problem, whether it's a refund or a replacement or whatever.
In a flash of inspiration, I completely covered my Noteboard in writing/doodles. I've been wiping at it with this pouch/eraser for fifteen minutes now just trying to erase it. My hand's starting to hurt. Help?
Just dribble some rubbing alcohol or hand sanitizer right on your Noteboard and wipe it off with a paper towel. The ink'll smear a bit at the start, but just keep going and all the ink should come off.
I DO NOT recommend using Mr. Clean's Magic Eraser. I haven't personally tried it, but a customer reported that it made the dry-erase laminate on his Noteboard get all rumpled.
How and where are Noteboards made?
The Noteboards are manufactured in Texas, and the pouches and markers are more-or-less manufactured in China. It's all shipped to wonderful Tina and Jason at DOJ, Inc, in Gerlach, Nevada (i.e. a place with no shortage of space). Then they stay up all night with lots of caffeine, folding and stuffing Noteboards. Finally, they're shipped to you.
How can I make my own Noteboard?
It's easy! Here's how to make your own Noteboard.
Do you do bulk rates and custom-printing?
How does shipping work?
Orders are sent the day you order or the following weekday.
To the USA, Canada and Mexico, orders are sent from Livermore, California, usually by US Postal Service First Class. To the US delivery is normally 3-5 days. We are currently finding that orders by post to Canada are taking 3 weeks to arrive -- if you have any solutions to help us ship faster within a reasonable cost then please contact us!